FAQ’s

How do I book?

Using the Momence app or website. This will allow to purchase a class pack/membership, book in for class or re-schedule if you need to!

What do I bring?

All you need is yourself and a water bottle! Mats are provided in class, however if you prefer to bring your own or lay a towel down, that is fine with us.

Are the classes beginner friendly?

Absolutely! Our mat pilates classes are designed to be welcoming and inclusive for beginners. Whether you’re new to pilates or fitness in general, we want to ensure you feel comfortable and confident.

Cancellation Policy

While we understand life can get in the way, we have a 4 hour cancellation policy prior to the class start time. We ask that you take this into consideration when booking. Unfortunately if you do not cancel 4 hours prior to your class time, the class credit will be forfeited. Cancellations must be made through the Momence app or website, we will not accept cancellations via social media or email.
Cancellations made 4 hours before the class will receive the class credit back to their account.

What if I am running late?

We recommend arriving to the studio at least 5 minutes prior to class time as the studio door will be locked once class has begun. This will be considered a late cancellation and the class credit will be forfeited.